Frequently Asked Questions

Do you charge any shipping charges?

Yes our shipping charges are 150 PKR and we offer free shipping on orders of 2000 PKR.

How many days are required for shipping?
After successful placement of order you will receive a confirmation call from our team for verification of postal address. After verification your order will be at your doorstep in 2-4 days.

What payment method you offer?
We offer cash on delivery only.

What’s your return policy?
We offer 30 days money back guarantee if you receive faulty product contact us first so we can make sure your experience shopping at drophomes.pk is 100% positive

In return policy what you cover?
We will replace the products only that arrived damaged or doesn’t arrived what was shown on placement of order. If you change your mind regarding product then we will not entertain your request.

I have received my parcel but it’s damaged what should i do?
No need to worry you can calls us or submit a complaint. All complaints are set to be resolved within 24 hours.

Do i need to pay for replaced product?
No fee we will charge for product, but you have to pay only the shipping fee that is 100PKR.

Here are 4 more great reasons to buy from us:

		You get a full 30 days to return your item to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
		Returns are easy, simply Contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
		We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
		Ordering from DropHomes is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.