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FAQs

FREQUENTLY ASKED QUESTIONS


What is your location?
We're based in Rahim Yar Khan, Punjab.Pakistan

HOW DO I PLACE AN ORDER?
Simply choose your style from the drop-down menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. Once you have placed an order our team will contact you to verify your order via phone call. Once your order is confirmed we’ll prepare your order and send you a tracking number.

What is shipping cost?
We do charge. Fixed shipping fee is 150PKR per order only if your order is less than 5000 PKR. Orders above 5000PKR will not be charged shipping fee.

DO YOU DELIVER PRODUCTS INTERNATIONALLY?
Sorry, we can only deliver products in Pakistan, Bahrain and United Arab Emirates.

HOW SECURE IS MY PERSONAL INFORMATION?
Drophomes obeys highest industry standards to protect your personal information when you register and purchase from our online store.

How to change or cancel my orders?
If you want to change or cancel your order, please contact us at customercare@drophomes.pk within 24 hours after receiving your order confirmation. But if your order status is shipped, we cannot change or cancel it for you.
What payment methods do you accept?
Currently, we are offering only CASH ON DELIVERY in Pakistan, Bahrain and United Arab Emirates.

How long will it take to receive my orders?
We believe in the fastest shipping normally our products deliver next day once your order is confirmed.

How can I contact you?
We are available 24/7 kindly contact us via phone number which is listed in the footer.Also you can message us on Whatsapp and besides then that here is an email to contact customer support
Customercare@drophomes.pk
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